How to set up:

Setting up a Repeat Order:   

In order to set up a repeat order you need to be logged into Oakhouse Foods.

 

To log in visit the Accounts Page

 

There are two ways to set up a repeat order:   

 

Option 1 - During Checkout:

 

Choose the frequency of the delivery on the payment page and then complete the checkout as normal.

 

 Here is the area in the checkout, on the payment page, that allows you to set up a repeat order: 

 

 

Option 2 - Signing up with a previous order.

 

  1. Go to your previous orders in the Accounts Page.
  2. From there, select the option "View Last Order".

       

 

        2. Next, choose the option: "Yes, I would like to save time by setting up a repeat order".

        3. Then, select the delivery date and frequency that works best for you.

        4. To confirm, agree to the terms and conditions and select the option:  "Set up a Repeat Order".

        5. One last thing: Make a note of when your next delivery date just in case.

 

 

 

Now you know how to set up a repeat order, you can go to your accounts section

to make a previous order a repeat order or start shopping to create a new one:

 

 

My Account
Go Shopping

Editing a repeat order:

  1. To edit an order, go to the My Repeat Order Page.

 

  1. Select the option "Edit Order".
  2. From the "Edit Order Page" you can add and remove items from the Repeat Order.
  3. Once a change is made to the Repeat Order, it must be saved in order to make it valid.
  4. Double-check that you are happy with the changes in the email confirmation and that all the expected changes have been made. 

 

Now you know how to edit your repeat order you can do this by visiting the My Repeat Order page by selecting edit repeat order.

 

Alternatively, you can create a new repeat order by going shopping and creating a new order. 

 

 

Pause a repeat order:

 

  1. To pause an order, go to the My Repeat Order Page.
  2. Select the button where it says subscription active click the button so that it says subscription paused.
  3. Confirm that you would like to pause your repeat order.

 

 

Now you know how to cancel or pause your repeat order you can do this

by visiting the My Repeat Order page by selecting cancel or pause repeat order.

 

Alternatively, you can create a new repeat order by going shopping and creating a new order. 

 

 

Cancel a repeat order:

 

  1. To cnacel an order, go to the My Repeat Order Page.
  2. Select the button with the label "Cancel Repeat Order". 
  3. Confirm that you would like to pause your repeat order.

 

 

Now you know how to cancel or pause your repeat order you can do this

by visiting the My Repeat Order page by selecting cancel or pause repeat order.

 

Alternatively, you can create a new repeat order by going shopping and creating a new order.